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Senior Director

of Strategic Information Systems at the Nation Content & Technology Cooperative
Tactical
  • Employed: January 2015 to Present
  • Manages $1M annual capital budget, $750k annual operating budget
  • Manages a department of 8; including software developers, architects, and system administrators
  • Maintains 5 Year Strategic Road map
  • Responsible for Launch and Operations of VUIT Business Unit
  • Responsible for all technology related to business operations
Strategic
  • Highest authority in the organization with respect to technology
  • Built a collaborative highly productive department of 8 team members based on Key Performance Indicators
  • Strategically aligned all systems and architectures to business objectives
  • Educate and lead executive staff on technology
  • Experience at all levels of the business and it’s operational processes (technical and non-technical)
1,400
Agile User Stories Completed
$1M
Annual Recurring Operational Expenses
$750k
Annual Recurring Capital Expenses
8
Members of the team, including Developers, Architects, and System Admins

Key Projects


Federated Provisioning Platform

Launch, implementation, operational, and financial oversight of a Federated Retail TV Service.

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Cyber Security and Risk Management

Leds Executive Level Risk Committee, Cyber Insurance, Operational Readiness, and Maturity around Org Security Posture

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FCC Technical and Legal Analysis

Analysis related to a newly imposed FCC Mandate impacting 40,000 retail customers. I provided technical strategies and recommendation to executives and legal counsel.

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Unified Architecture

Long term planning and execution of an entire suite of applications to unify front and back end code bases.

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About the NCTC
Company overview

Starting with 12 cable operators in 1984, NCTC has grown to serve over 900 cable companies, ranging from less than 50 to over 1 million subscribers across the United States representing approximately 24 million subscribers (for context, Comcast has 23 million subscribers). NCTC manages approximately $3 billion dollars annually in programming and technology sales and provides member cable companies with capabilities on terms not possible on their own. In addition, NCTC has provided forums for its members to work together on new approaches to their businesses. In the last three years the NCTC has consistently grown in number of members, supplies relationships, scope of service and attendance at major events.

Visit the NCTC Website

Responsibilities

Strategy

  • Prioritize on-going IT related Business Operational tasks against strategic execution of Projects
  • Responsible for internal billing systems which manage $2.5 Billion dollars annually
  • Billing of Programming contracts between Members (Cable Companies) and Programmers (Networks such as Fox)
  • Billing of Hardware sales between Members (Cable Companies) and Vendors (Manufacturers such as Samsung)
  • Billing of Broadband services between Members (Cable Companies) and Vendors (Cogent or Zayo)

Management

  • Champion the Agile Methodology within the technology team and throughout the organization as the guide for executing projects as the Scrum Master
  • Manages all technical / IT resources (internal and external)Build alliances with NCTC partners and vendors to enable new services and improve supply chain efficiencies
  • Design and Oversee Software Development Process
  • Project Requirements and Priority to the Organization
  • Project Management – Scrum / Kanban process
  • Code Versioning and Backups – GitHub Repositories
  • Unit Testing – Mocha & Should.js
  • User Acceptance Testing – Selenium
  • Formal Documentation
  • Management of “Technical Debt”
  • User Acceptance Testing – Selenium

Operations

  • Prioritize on-going IT related Business Operational tasks against strategic execution of Projects
  • Responsible for internal billing systems which manage $2.5 Billion dollars annually
  • Billing of Programming contracts between Members (Cable Companies) and Programmers (Networks such as Fox)
  • Billing of Hardware sales between Members (Cable Companies) and Vendors (Manufacturers such as Samsung)
  • Billing of Broadband services between Members (Cable Companies) and Vendors (Cogent or Zayo)
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